Buzzkill LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information, including SMS communications.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• First and last name

• Email address

• Phone number

• Mailing or service address

• Service information and preferences

• Appointment and scheduling information

• Communications you send to us

• Customer service inquiries

• SMS opt-in preferences and consent records

• Information submitted through website forms

We may also automatically collect certain technical information when you use our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• Date and time of visits

• Cookie and analytics information

2. How We Use Your Information

Buzzkill LLC may use your information to:

• Provide pest control, mosquito control, inspection, and related services

• Schedule and manage appointments

• Send appointment confirmations and reminders

• Send service notifications and account-related communications

• Respond to customer service requests

• Provide requested estimates or information

• Process and manage customer requests

• Send promotional or marketing communications when you have separately opted in

• Improve our website, services, marketing, and customer experience

• Analyze website usage and performance

• Maintain records

• Prevent fraud and protect our systems

• Comply with applicable laws and regulations

3. SMS Opt-In and Consent

Customers may choose to receive SMS communications from Buzzkill LLC through our website forms.

SMS consent is optional and is not a condition of purchasing any goods or services.

Depending on the consent selected, SMS messages may include:

• Appointment confirmations

• Appointment reminders

• Service notifications

• Customer support messages

• Account-related messages

• Promotional offers

• Discounts

• Service updates

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP or contact Buzzkill LLC using the contact information listed below.

4. SMS Data and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Buzzkill LLC does not sell, rent, or disclose SMS opt-in information or SMS consent records to third parties for their own marketing or promotional purposes.

Service providers that assist us with SMS delivery, customer service, CRM systems, scheduling, or other operational services may process information only as necessary to provide those services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Operate and improve the website

• Remember user preferences

• Analyze website traffic

• Measure website performance

• Understand how visitors interact with our website

• Support marketing and analytics activities

You may control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

6. How We Share Information

We may share personal information with trusted service providers that help us operate our business, including providers that support:

• Customer relationship management

• Appointment scheduling

• Website hosting

• Analytics

• Customer support

• Communication services

• Payment or administrative services

These providers are permitted to use personal information only as necessary to perform services for Buzzkill LLC.

We may also disclose information when required by law, regulation, court order, or other legal process.

7. Data Security

Buzzkill LLC uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

While no system can guarantee complete security, we take reasonable steps to protect the information entrusted to us.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your information is used

• Opt out of marketing communications

• Withdraw SMS consent by replying STOP

• Update your communication preferences

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our general services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Participation in our SMS messaging program is intended for individuals who are 18 years of age or older.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the revised policy will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Buzzkill LLC
📧 Email: [email protected]
📞 Phone: (251) 504-1317